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Operational Excellence: daily actions to ensure safe operations.

DAY 1 Monday 13 December 2021

11:00 - 11:30

Welcome Coffee

11:30 - 11:50

Welcome by EBAA Secretary-General and Chair of EBAA Safety Committee


  • Athar Husain Khan, Secretary-General - EBAA
  • Stan Medved, Director Aviation - SHELL Aircraft and  Chairman EBAA Safety Committee
11:50 - 12:00

Keynote speech by Patrick Ky, Executive Director, EASA

12:00 - 12:30

State of Safety

Session 1:

A top-level assessment of Business aviation safety by EASA. We will discuss the European Plan for Aviation Safety and EASA’s Safety Promotion initiatives, as well as the latest EASA Safety Review.


  • Dominique Renaud, Head of Business Jet Aeroplanes Section - EASA
12:30 - 13:00

State of Safety: continued

Session 2:

A panel of aviation professionals will discuss the setting of safety priorities for the Business aviation industry.


  • Dominique Renaud, Head of Business Jet Aeroplanes Section - EASA
  • Maxime Wauters, Pilot and Group Safety Manager - ASL/JetNetherlands
13:00 - 14:00


14:00 - 15:00

Session 1: Operational Excellence & COVID19 

Session 3:

Operators were caught in the turmoil of continuing safe operations in combination with cut resources due to COVID19. Currently, we observe a fast increase in traffic accompanied by an increased level of administrative burdens for each flight.  How do EBAA members ensure operational excellence in these challenging times?


  • John Franklin, Head of Safety Promotion - EASA
  • Maxime Wauters, Pilot and Group Safety Manager -  ASL/JetNetherlands
15:00 - 16:00

Session 2: Safety leadership and culture

Session 4:

Embracing a proactive safety mindset throughout the organisation, from the management to operational staff is the foundation of effective safety leadership.  How can active ‘just culture’ and the exchange of best practices lead to better leadership in an organisation?


  • John Franklin, Head of Safety Promotion - EASA
  • Stephane de Wolf, IS-BAO Operations Specialist (EU) - IBAC
16:00 - 16:30

Coffee Break

16:30 - 17:30

Session 3: Threat Line Auditing: a first-hand look

Session 5:

Wanting to go the extra mile and ensure the highest possible standard of safety and service quality, operators are looking into threat-line auditing. 

SHELL Aircraft have experience with this concept and will share their experience on how this method can identify threats to operational safety, minimise risk and help implement measures to manage human error.


  • Shell Aviation Speaker
  • EASA Speaker

DAY 2 Tuesday 14 December 2021

08:00 - 09:30

Closed session - restricted to members

Moderated by Nuno Aghdassi, Air Safety Investigator - Office for the Prevention and Investigation of Accidents in Civil Aviation and Rail (SIA/NIB PT) 

09:30 - 10:00

Welcome Coffee

10:00 - 11:15

Session 4: How will autonomous flying impact safe access?

Session 6:

With the quick advance of (semi) autonomous eVTOLs on the horizon, Business aviation is most likely to be the first to encounter these operations when flying into secondary airports. How can we ensure that unmanned aircraft can safely share airspace? What are European authorities and policymakers currently looking at? What should you be starting to look at as operators?


  • Adam Twidell, Future of Flight Team - OneSky Flight LLC
  • Dominique Roland, Head of Innovation and Knowledge - EASA
  • Ludovic Legros - Eurocontrol
11:15 - 11:45

Coffee Break

11:45 - 13:00

Session 5: Non-flying areas that have a big impact on operational excellence: training

Session 7:

There are three critical elements that companies need today to ensure they have the right people with the right skills working in the right way. These are: (1) Hire the right talents (2) Ensure they are well trained (3) Ongoing training and assesment. How can Business Aviation ensure that they meet this ongoing challenge.


  • Joel Hencks, Managing Director - AeroEx 
  • Iris Riesen, Accountable Manager - CAT Aviation
13:00 - 14:00


14:00 - 15:00

Session 6: Non-flying areas that have a big impact on operational excellence: OEM

Session 8:

Flying is the core business of our industry, but it all starts with legacy companies which have pledged to put on the market the best-in-class, safest, fastest, most cost-efficient and comfortable aircraft.


  • Bombardier Speaker
  • Dassault Speaker
15:00 - 16:00

Session 7: Non-flying areas that have a big impact on operational excellence: Ground Operations

Session 9:

To achieve operational excellence in Ground Operations, requires perfect execution, management and training of the staff and infrastructure, as well as a system-wide perspective to achieve better outcomes. How to make small and big wins in the area with the highest risk for Business Aviation: on the ground.


  • Martina Bartolic, Quality & Safety Manager (ISBAH - EMEA) - Jet Aviation
  • Terry Yeomans, IS-BAH Programme Director - IBAC
  • Jose Rubinho, Safety & Compliance Manager - United Aviation Services

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